Australian Customers
For Australian orders, shipping starts at just $16 and is calculated based on order weight and destination.
Handling Time
Please allow up to 2 business days for your item to be shipped.
Shipping Times
We ship all items with Australia Post.
These orders include end to end tracking which you can access from your shipping notification email.
Transit time: Approximately 3-5 business days.
New Zealand Customers
Handling Time
Please allow up to 2 business days for your item to be shipped.
Shipping Times
We ship all items with Australia Post.
These orders include end to end tracking which you can access from your shipping notification email.
Transit time: Approximately 5-12 business days.
International Customers
Handling Time
Please allow up to 2 business days for your item to be shipped.
Shipping Times
We ship all items with Australia Post.
These orders include end to end tracking which you can access from your shipping notification email.
Transit time: Approximately 20 business days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Unfortunately we don't provide returns for international orders as Australia Post does not yet provide this service.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. We only accept returns for the entire order, not just individual items from within the order.
Returns due sizes of items from customers who ordered for personal use will not be permitted. We are a wholesaler for resellers.
To start a return, you can contact us at ausvintagewholesale@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at ausvintagewholesale@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you are opting for a monetary refund then this will not cover any shipping costs incurred on the order.
Exchanges
If you choose to exchange your order for store credit this will then include any shipping costs that were incurred on the order.
Bale Refunds
We do not provide refunds or returns for our 45kg bales as they are direct from our suppliers and there is no way of us verifying the exact contents of the bale for the purposes of a refund.
We sell only Grade A vintage with up to 10% Grade B vintage.
A - Items are in good vintage condition. Some items may still show signs of minor wear and include washable marks or stains, but items can be easily restored back to their original condition.
B - Items will show signs of heavier wear and may include any of the following defects: un-washable marks, stains, small rips, holes
C - We do not sell Grade C vintage.
SIZES
As a wholesaler we don't provide size selection. Expect a range of sizes perfect for reselling. We sell Adult XS - XXL with the majority of sizes being S - XL.
We sell Youth XL/XXL as the measurements are the same as an Adult XS/S.
